Return of Products for Credit

Warranty and Premises for the Return of Products 


RUDOLF Products meet the highes quality standards. 

If due to any reasons it should become necessary to send our products back, our Customer Service Team will take care and process your request as quickly as possible.

You will find our detailed warranty policy as well as the premises for crediting returned products in the documents below:


Please contact us before dispatching the goods, thus we can avoid unnecessary costs from the very beginning.

Now please proceed as follows:

  • Download the form below and save it on your computer
  • Fill in the form and save the entered data
  • Send the duly completed form to our Customer Service per e-mail: sales[at] .

After receiving the completed form from you, we shall send you an answer with an RMA Number (Return Material Authorisatzin) as soon as possible.

As the RMA Number serves to identfy, quickly process and trace back your reshipment, please write the RMA Number clearly visible on your reshipment packaging.
Thank you very much for your kind support.